Outlook connects to the incoming server but will not send emails

Please make sure that you have the checkbox for 'My outgoing server (SMTP) requires authentication' checked for this account.

You can find this option by clicking

• Tools > E-Mail Accounts > View or change existing e-mail accounts
• double-click the relevant email account then click 'More Settings...'
• then the 'Outgoing Server' tab.

This applies to Outlook but Outlook Express is similar.

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