How do I access vCenter to manage my Virtual Machines via the console?#

NB: This must be arranged with Hyve staff and usually carries a fee

First of all surf to your Myhyve portal and login.
Click on the "My Account" tab at the top and find the plan marked - VPN - Secure vCenter Access VPN
Click on the spanner icon next to the relevant VPN order item.
You will then see all relevant login details for the following instructions, so keep that page open.
You will also need to decrypt the relevant passwords as required later.

Next you will need to setup a Connection to your firewall.
First you will need to download and install the Cisco Client VPN.
You can find this here: http://kb.hyve.com/wiki/Cisco%20VPN%20Client%20for%20Windows%2032%20or%2064%20bit
Follow the installation wizard and reboot your machine when installed.
Next open the Cisco client VPN software just installed and then click 'NEW'.
Call the entry "Client vCenter"
Use the host and group authentication details as listed in the 'My Account' section of the Hyve Client Portal.
The first required login details will be marked: Cisco Client Software VPN
All other settings can remain default in the configuration.

NB: This VPN is very locked down for obvious reasons. Once connected all access to the internet, including your servers will cease to function from your PC. This is purely for management and you should ensure that you disconnect the VPN the moment you have finished using this system as it will block your other internet activity.

Next, open a remote desktop connection (RDP) to the host server listed under : vCenter Access & RDP Login
You will find these details in the same section of the "My Account" area.
Once connected to that remote desktop, you will see an icon on the desktop called "VMware vSphere Client". Double click to launch this application.
When prompted leave the default IP and check the box "Use Windows session credentials"
Click Login

You now have access to vCenter. You should see an inventory of your platform.
If not you can expand the branches on the left tree navigation and select the individual servers.
Feel free to explore this interface as you can do no harm other than rebooting or shutting down your machines.
The "Performance" tab with the "advanced" button selected will present you with CPU, RAM, DISK charts etc. This is useful to understand your server usage.
You will also see "Tasks & Events" which tells you what has been happening to the servers.
If you right click on any of the server names you will see the power menu.
This will allow you to do a hard reset, similar to pulling the power, it will also provide a restart guest option, which is to do a graceful reboot.
The right click link on a machine will also provide an "Open Console" link, which will allow you to simulate actually being at the machine monitor. This console will allow you to watch the physical reboot, enter the machine BIOS and boot into safe mode etc. as if you were with the machine in the Data Centre

Please feel free to raise a support ticket if you have any problems accessing or using this interface.

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