Category: DNS
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How to setup a standard DNS request.
- Add the domain to “domains” field in Order items in Order Manager, ensure its at the top of the list.
- Check the ‘Host IP’ is correct in OM. If not you will nave to manually change this when the domain email is created.
- Check client plesk account to ensure that the relevant IP is setup within Plesk.
- Click the DNS Email button in OM. This will output the following, which then goes into a DP ticket:
Please setup the following in: ns1v.datapipe.net ns3v.datapipe.net ns5v.datapipe.net domain.com IN A IP www.domain.com IN A IP webmail.domain.com IN A IP lists.domain.com IN A IP mssql.domain.com IN A IP domain.com IN MX 20 HostIP domain.com IN MX 30 backup.mx.datapipe.net Please also make [email protected] the owner so we have access to modify this zone via the mydatapipe console.
- Be sure that the newly added domain is moved back to the end of the list on CMS, as we require that the top domain is the primary account domain.